Best Option: Use the Self-Service Portal
Most issues—including refunds, cancellation, and checking charges—can be resolved instantly through our portal:
https://h5.cfun.ai/guide
Email Support
cs@cfun.ai
Please include your wallet screenshot for faster assistance.
Wallet-specific help
If you paid via GCash, Maya, TrueMoney, Touch 'n Go (TNG), KakaoPay, or NaverPay, include the wallet screenshot so we can locate the transaction quickly.
What We Can Help With
• Refund requests
• Cancel subscriptions
• Unexpected charges
• Account problems
• Missing rewards
Important Note
Wallet providers cannot process Cfun.ai refunds. For the fastest resolution, always contact us directly.
Open Refund & Cancellation Portal